Terms & Conditions

Acceptance of Terms

By using this website or booking any service with Grand Delivery LLC, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Services We Provide

Grand Delivery LLC offers a variety of professional moving and relocation services, including:

• Local Moving
• Packing & Unpacking
• Furniture Delivery
• Loading & Unloading
• Junk Removal
• Residential Moving
• Commercial Moving
• Senior Moving
• Storage Loading & Unloading

All services are subject to availability.

Quotes & Estimates

All estimates are based on the information provided by the customer.

Your final price may change if:

• Additional items are added to the move.
• Pickup or delivery locations change.
• Access conditions differ from those originally provided.
• Additional labor or services are requested.
• Specialty or oversized items require extra handling.

Any pricing changes will be discussed and approved before additional work is performed.

Scheduling & Cancellations

Appointments are scheduled based on availability.

If you need to cancel or reschedule your move, please notify us as soon as possible. Late cancellations or last-minute changes may be subject to additional fees.

Customer Responsibilities

To ensure a smooth moving experience, customers are responsible for:

• Providing accurate moving information.
• Ensuring safe access to pickup and delivery locations.
• Securing valuables, important documents, medications, and personal items.
• Informing us in advance about fragile, oversized, or specialty items.

Grand Delivery LLC is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Payment Terms

Payment is due according to the terms outlined in your estimate or invoice.

We accept approved payment methods, including major credit and debit cards.

If available, eligible customers may choose financing options such as Afterpay, subject to approval.

Delays & Unforeseen Circumstances

Although we strive to provide timely service, delays may occur due to circumstances beyond our control, including:

• Traffic conditions
• Severe weather
• Road closures
• Customer delays
• Mechanical issues
• Other unforeseen events

If delays occur, we will make every effort to keep you informed.

Damage Claims

Our team handles every item with care and professionalism.

If you believe damage occurred during your move, please notify Grand Delivery LLC as soon as possible after delivery. Claims will be reviewed according to applicable laws and company policies.

Prohibited Items

For safety and legal reasons, Grand Delivery LLC cannot transport:

• Hazardous materials
• Explosives
• Flammable liquids
• Firearms or ammunition (unless legally permitted and disclosed)
• Illegal substances
• Perishable food (unless previously arranged)
• Live animals or pets

SMS Communications

By providing your phone number, you agree to receive SMS messages from Grand Delivery LLC regarding:

• Appointment reminders
• Moving updates
• Dispatch notifications
• Customer service communications

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

Website Usage

By using this website, you agree that you will not:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Copy or reproduce website content without written permission.
• Disrupt or interfere with the website’s operation or security.

Limitation of Liability

Grand Delivery LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where required by applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on this website.

Contact Information

Grand Delivery LLC

Phone: (904) 652-7877

Email: granddeliveryllc@gmail.com

Website: www.granddeliveryllc.com

Agreement

By using the Grand Delivery LLC website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.