Last Updated: July 16, 2026

Welcome to the website of Grand Delivery LLC. We provide professional residential moving, commercial relocation, packing, and local transport solutions. These Terms and Conditions govern all moving quotes, bookings, and relocation services provided by our team. 

By booking a move with us or using this website, you agree to be bound by these legal terms. If you do not agree, please discontinue use of our services immediately. 

1. Moving Estimates, Quotes, and Booking

Grand Delivery LLC provides relocation estimates based on the information provided by the client (room count, inventory list, flight of stairs, and distance). 

• Binding vs. Non-Binding Quotes: Visual or written estimates are approximations unless explicitly signed as a Binding Estimate. Final costs may adjust if the actual inventory or site conditions differ significantly from the initial request. 
• Accuracy of Inventory: The client must provide a complete list of items to be moved. We are not responsible for delays or failure to complete a move on time if the volume of goods exceeds the original booking details. 

2. Client Responsibilities and Packing Standards

To ensure a safe and efficient relocation, the client agrees to the following responsibilities prior to the arrival of the moving crew:

• Packing Standards: If you select a “Transport Only” service, all loose items must be safely packed into sturdy, taped boxes. Grand Delivery LLC reserves the right to refuse transport of improperly packed, fragile, or loose items. 
• Pre-Move Preparation: All appliances (refrigerators, washers, dryers) must be disconnected, defrosted, and drained before our arrival. 
• Presence at Move: The client or an authorized representative over the age of 18 must be present during the entire duration of the loading and unloading process to sign the Bill of Lading. 

3. Valuation Coverage and Limitation of Liability

Grand Delivery LLC operates with the highest standard of care, but accidents can happen during heavy lifting and transit. Our liability for lost or damaged goods is strictly limited by industry standards: 

• Released Value Protection (Standard): Unless otherwise agreed in writing or upgraded by the client, our maximum liability for loss or damage to any article is limited to the carrier standard of $0.60 per pound per article. 
• Items of Extraordinary Value: We are not liable for items exceeding $100 per pound in value (e.g., jewelry, currency, high-end electronics, important legal documents, fine art) unless these items are explicitly declared on the inventory sheet before the move. 
• Pre-Existing Damage & Mechanical Condition: We are not liable for the mechanical or electronic functioning of appliances or electronics, nor are we liable for damage to items made of inherently fragile particle board or pressed wood furniture. 

4. Prohibited, Hazardous, and Perishable Items

For the safety of our crew and compliance with transportation laws, Grand Delivery LLC will not move or transport: 

• Combustible or flammable materials (propane tanks, aerosol cans, paint, gasoline, fireworks).
• Perishable food items or live plants (unless traveling short local distances under 24 hours).
• Illegal contraband, narcotics, firearms, or ammunition. 

5. Payment, Deposits, and Cancellation Policy

• Payment Terms: Full payment is due immediately upon completion of the unload, prior to the final departure of the moving truck, unless corporate billing terms were approved in advance.
• Deposits: A refundable or non-refundable booking deposit may be required to secure your moving date on our calendar.
• Cancellation and Rescheduling: Cancellations or requests to reschedule must be made at least 48 to 72 hours prior to the scheduled move date to avoid a late cancellation fee. 

6. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State in which Grand Delivery LLC is legally registered. Any legal disputes, claims, or mediation arising from our relocation services must be filed and handled exclusively in our primary business jurisdiction.

7. Corporate Contact Information

For legal inquiries, claims forms, or booking modifications, please contact our office directly:

• Business Name: Grand Delivery LLC
• Support Email: granddeliveryllc@gmail.com
• Phone Number: 904.652.7877